Privacy Policy

The Task Alchemist, LLC (“we,” “us,” or “our”) values and respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://thetaskalchemist.com) or engage with our virtual assistant and safety support services. We are committed to protecting your personal information and ensuring transparency in our data practices.

This policy applies to all information collected through our website, virtual assistant services, safety support services, and any related services, sales, marketing, or events (collectively referred to as the “Services”).

We collect information that you voluntarily provide to us when you express interest in obtaining information about our services, when you participate in activities on our website, or when you contact us. The personal information we collect depends on the context of your interactions with us and the Services you use.

Personal Information Provided by You When you engage with our Services, we may collect:

• Contact and identification information (such as your name, business name, email address, postal address, and phone number)
• Billing information and payment details (such as credit card information and billing address)
• Business-related information necessary to provide our Services
• Account credentials if you create an account with us
• Communications and correspondence you send to us via email, Microsoft Teams, Zoom, or text messaging
• Strategic Advisory Access communications across all authorized channels
• Non-profit eligibility documentation including 501(c)(3) status verification
• Service preference information for flexible service options and hour bundle selections
• Volume commitment data for discount tier calculations

Information Automatically Collected When you visit our website, our servers automatically record certain information that your web browser sends. This may include:

• Your IP address
• Browser type and version
• Operating system
• Referring/exit pages
• Date/time stamp
• Clickstream data
• Device information
• Service usage tracking for Pay-as-You-Go and Hour Bundle services
• Communication channel interaction logs for Strategic Advisory Access clients

We use the information we collect for various business and commercial purposes in accordance with applicable laws. Our primary purpose in collecting personal information is to provide and improve our Services, communicate with you, and ensure compliance with applicable laws and regulations.

Business Purposes for Information Use

We process your personal information to:

• Provide our virtual assistant services across all service tiers (Essential Support, Growth Partner, Enterprise Solution, and flexible options)
• Deliver Strategic Advisory Access through appropriate communication channels based on your service tier
• Process flexible service arrangements including Pay-as-You-Go access and Hour Bundle management
• Verify non-profit eligibility and calculate appropriate volume discounts
• Facilitate safety support services and consultations
• Process your payments and prevent fraudulent transactions
• Respond to your inquiries and provide customer support across multiple communication channels
• Send administrative information and service updates
• Track service usage for Hour Bundles and flexible service options
• Maintain and improve our website and services
• Comply with legal obligations
• Protect against malicious, deceptive, or fraudulent activity

We share your information with third parties only in ways described in this Privacy Policy. We do not sell your personal information to third parties.

Service Providers

We may share your information with third-party service providers who assist us in delivering our Services, including:

• HiTech Lives, LLC, our technology and security partner
• Communication platform providers (Microsoft Teams, Zoom, text messaging services)
• Payment processors for flexible service and advisory access billing
• Time tracking and project management platforms

These providers are contractually bound to protect your information and are prohibited from using your personal information for any purpose other than providing services on our behalf.

Business Partners

When necessary for service delivery, we may share relevant information with our trusted business partners, including technology providers and safety consultants. All partners are bound by confidentiality agreements and are prohibited from using your information for purposes outside the scope of services they provide for The Task Alchemist.

Legal Requirements

We may disclose your information where required by law, governmental request, or to protect our rights, privacy, safety, or property.

The security of your information is important to us. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data security and privacy
• Secure backup systems and disaster recovery protocols

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to maintaining commercially reasonable security measures.

Virtual Assistant Services

For clients enrolled in our service packages (Essential Support, Growth Partner, Enterprise Solution) and flexible services (Pay-as-You-Go, Hour Bundles), we maintain specific data handling protocols based on service level:

• Project and task management information
• Time tracking data
• Client communication records across all authorized channels
• Business process documentation
• Marketing and administrative materials
• Hour Bundle usage tracking and expiration management
• Pay-as-You-Go service delivery logs

Strategic Advisory Access Services

For Strategic Advisory Access clients, we maintain enhanced privacy measures based on service tier:

• Basic Advisory: Email and Zoom communication logs
• Power Advisory: Email, Zoom, and Microsoft Teams interaction records
• Elite Advisory: All communication channels including text messaging logs
• Strategic consultation records and advice documentation
• Priority response tracking and service delivery metrics

Non-Profit Services

For non-profit clients, we maintain additional privacy protections for:

• 501(c)(3) status verification documents
• Volume discount calculation records
• Eligibility verification communications
• Mission-related project documentation

Safety Support Services

For our safety support services, we maintain enhanced privacy measures for:

• Safety assessment documentation
• Compliance records
• Site inspection reports
• Training materials and records
• Risk management documentation

All client data is handled according to strict confidentiality standards, with access limited to authorized personnel necessary for service delivery.

Email Communications All email communications are encrypted in transit and stored securely on our servers. Email records are retained according to our standard data retention policy and are accessible only to authorized personnel providing your services.

Microsoft Teams Integration

For Power and Elite Strategic Advisory Access clients, Microsoft Teams communications and shared files are subject to Microsoft’s privacy policies in addition to our own. We maintain logs of Teams interactions for service quality and maintain confidentiality of all shared business information.

Zoom Consultations

Zoom sessions are not recorded unless explicitly requested and consented to by the client. Session logs (date, time, duration) are maintained for billing and service delivery purposes. Any recordings made with consent are stored securely and deleted according to our data retention schedule.

Text Messaging (Elite Advisory Only)

Text messaging is available exclusively to Elite Strategic Advisory Access clients. Text communications are:

• Encrypted in transit through our secure messaging platform
• Stored for 1 year for service continuity and quality assurance
• Never shared with third parties except as required by law
• Accessible only to authorized personnel providing your advisory services
• Subject to immediate deletion upon client request

Channel Security Standards

All communication channels employ industry-standard encryption and security measures. We regularly audit our communication platforms to ensure continued privacy protection and compliance with applicable privacy laws.

Client Control

Clients may request copies of their communication records, request deletion of specific communications (subject to legal retention requirements), or modify their communication channel preferences at any time by contacting us directly.

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information.

Right to Know

You have the right to request information about the personal information we collect, use, disclose, and sell. This includes:

• Categories of personal information collected
• Sources of personal information
• Business purpose for collecting or selling personal information
• Categories of third parties with whom we share personal information
• Specific pieces of personal information collected

Right to Delete

You may request deletion of your personal information, subject to certain exceptions. We may retain information necessary for:

• Completing transactions or providing services you requested
• Detecting and resolving security incidents
• Debugging to identify and repair errors
• Complying with legal obligations
• Other internal uses reasonably aligned with your expectations

Right to Correct

You have the right to request correction of inaccurate personal information maintained about you.

Right to Opt-Out

California residents have the right to opt-out of the sale of their personal information. However, The Task Alchemist does not sell personal information.

Response Timelines

We will respond to verifiable consumer requests within 45 days. If we require additional time, we will inform you of the reason and extension period in writing.

The Task Alchemist (“we,” “us,” “our”) believes in transparency regarding our business relationships. This section outlines our practices concerning affiliate partnerships and commissions.

Affiliate Relationships

We may have different relationships with certain products and services recommended on our website, including but not limited to productivity tools, software solutions, and business services. These relationships mean we may receive a commission if you purchase through our affiliate links.

Commission Disclosure

• We may receive compensation when you purchase products or services through links on our website.
• These commissions come at no additional cost to you.
• Affiliate partnerships do not influence our product recommendations or service quality.
• Pricing remains the same whether you use our affiliate links or not.

Affiliate Partner Information

We currently maintain affiliate relationships with select technology and productivity solution providers. All affiliate partnerships are carefully vetted to ensure they align with our commitment to providing value to our clients.

Identification of Affiliate Links

• Affiliate links may be identified through disclosures on relevant pages.
• Pages containing affiliate links will include a clear notification.
• Product review pages will explicitly state any affiliate relationship.

Your Rights

Your use of affiliate links is entirely voluntary. You can choose to purchase products or services directly from providers rather than using our affiliate links.

Updates to Affiliate Relationships

We regularly review and update our affiliate partnerships. Any significant changes to our affiliate relationships will be reflected in updates to this policy.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

• Active client data: Duration of service plus 30 days
• Strategic Advisory Access communications: 2 years from last interaction
• Hour Bundle transaction records: 3 years from purchase date
• Text messaging logs (Elite clients): 1 year from message date
• Non-profit eligibility documentation: Duration of service plus 2 years
• Financial records: 7 years (as required by law)
• Marketing communications: 2 years
• Website usage data: 1 year

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of our Services after such modifications constitutes your acknowledgment of the modified Privacy Policy.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Task Alchemist, LLC

Email: [email protected]

Phone: (951) 234-7346

Website: https://thetaskalchemist.com